Beyond Technique Podcast: Shep Hyken Shares Tips on Being Proactive and Building Customer Loyalty

Platypod is proud to be a sponsor of Beyond Technique, one of the awesome podcasts on the Photofocus network that helps photographers improve their businesses and their lives! In this info-packed episode, we chat with customer service expert Shep Hyken about effective ways photographers can be proactive and build customer loyalty! Given these unprecedented times, customer service is more important than ever.


In the interview, Shep shares opportunities photographers have to build customer loyalty, examples of ways we can pivot our business, the importance of having an emotional connection with your clients, the importance of being proactive in today's unique climate, and more. Get ready to be inspired and take notes!

Have you seen the new Platypod Ultra Twin Pack yet? It's our new combo pack that enables online educators to secure, stabilize and easily set-up multiple cameras, lights and accessories. It's been designed specifically for online education applications where teachers might need multiple angles of coverage to show students exactly what's going on, like in a chemistry experiment, cooking class, or musical instrument demo.